Terms & Conditions

Last update:January 29, 2024

Welcome to our cosmetics sales website. By using our site, you agree to the terms and conditions outlined below. We encourage you to read them carefully before placing an order.

1. General

These terms and conditions of sale (TCS) apply to all orders placed on our website. By confirming your order, you unreservedly accept our TCS.

2. Products

The products offered for sale are those listed on our site on the day of the user’s visit. Our products are described and presented with the utmost accuracy. However, if any errors or omissions occur, our liability cannot be engaged.

3. Prices

Product prices are indicated in euros, including all taxes (VAT included), excluding shipping costs. Shipping costs will be specified at the time of ordering and are the responsibility of the user.

4. Orders

To place an order, the user must follow the online ordering process and confirm the payment. A confirmation email will be sent to the user.

5. Payment

Payment is made by credit card via a secure platform. Payment data is not stored on our site.

6. Delivery

Product delivery is made to the address specified by the user at the time of ordering. Delivery times are given as an indication and may vary depending on the carrier.

7. Right of Withdrawal

In accordance with current legislation, the user has a period of 14 days from receipt of the products to exercise their right of withdrawal without having to justify any reason or pay any penalties. Products must be returned in their original and complete condition (packaging, accessories, instructions, etc.).

8. Returns and Refunds

In the event of withdrawal, we will refund the user the total amount paid, excluding return shipping costs, within 14 days following the receipt of the returned products.

9. Liability

We disclaim all liability for any damage resulting from improper use of the purchased product. Our liability cannot be engaged for any inconvenience or damage inherent to the use of the Internet.

10. Personal Data Protection

These terms and conditions of sale are subject to French law. In the event of a dispute, the French courts will have exclusive jurisdiction.

11. Applicable Law

We disclaim all liability for any damage resulting from improper use of the purchased product. Our liability cannot be engaged for any inconvenience or damage inherent to the use of the Internet.

12. Contact

For any questions regarding our products, an order, or these terms and conditions, you can contact us via our online form or at the following email address: contact@ourwebsite.com.
We thank you for your trust and hope you enjoy our products.